Your Comments, Questions and Feedback are Valued! Please take a minute to complete this survey so we may better serve you in the future:
Which store did you order from? - SELECT STORE - Boulder - 3023 Walnut St. Longmont - 1102 Francis St. Niwot/Gunbarrel - 6550 Lookout Rd. Erie - 515 Briggs St Louisville/Lafayette/Superior - 1075 E South Boulder Rd
When did you order from us last?
Date: Time of day:
How do you grade our customer service? - N/A - 5 (Excellent) 4 3 (Average) 2 1 (Poor)
Was the staff friendly? - N/A - 5 (Very Friendly) 4 3 (Average) 2 1 (Rude)
Do you remember who helped you and did they use their name on the phone? - N/A - YES NO
Were you served with positive energy and smart hustle? - N/A - YES NO
Was your pizza:
Hot? - N/A - HOT WARM COLD
cut in equal sizes? - N/A - YES NO
portioned properly? - N/A - Under Portioned Uneven Portions Perfect Portions
How was the bake on the crust? - N/A - Raw (Under Baked) Burnt (Over Baked) Golden Brown (Perfect)
Did you receive the correct order? - N/A - YES NO
If not, what was wrong?
Did you utilize carry out or delivery?
Carry out Delivery
Carry out:
Did they thank you for choosing Blackjack Pizza? - N/A - YES NO
Did they greet you within 3 seconds? - N/A - YES NO
Delivery:
Was the driver friendly? - N/A - YES NO
Were they nice on the phone? - N/A - YES NO
Did they place you on hold? - N/A - YES NO
If so, did they acknowledge you and how long were you on hold? - N/A - YES NO
Approximately how long did it take for your pizza to arrive?
Your name:
Your phone number:
Your e-mail address:
What could we do to better serve you?
Please feel free to add any comments or questions you may have:
